“Finally, we can now know the demand for services we have by mail, which is essential for decision making regarding which processes we should improve, and most importantly, has enabled us to improve response rates and response times of our account executives by more than 50%, by prioritizing the most critical emails.”

"Wholemeaning, a company that filters, analyzes and prioritizes emails, was an incredible contribution, the response time went from days or hours to minutes, which translated from 75% to 95% customer satisfaction, something that the bank never would have been able to speed up with internal technology.”

“Our experience with Wholemeaning has been very successful. With very fast results, so much so that the teams themselves soon become its main promoters. Every day we are incorporating Wholemeaning in more and more teams and always observing important results. It also has great potential for understanding our conversations with customers, analyze them in order to prioritize, automate and improve our response times and response rates. Great experience also with the team and the installation process and tracking!”

“Wholemeaning has helped us to respond quickly and effectively to customer queries on our social networks. In addition, its alert system allows us to react quickly to trending topics.”

"As a company, we had some problems in the answers we gave in our mailboxes, we did not arrive in a timely manner. Today with Wholemeaning, we have almost 60% of the answers in 24 hours, that changed us from heaven to earth, because before we are between 4 to 5 days. Expectations were met, today we have more satisfied customers, more accurate questions and we are getting to where we want to go"